Innovative Consulting Solutions

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Most physician practices, regardless of size, can improve their revenue cycle.  If you are not collecting 95% of every dollar you should, do you know why and how best to fix it? Our team will help you evaluate:

• Pre-visit functions (scheduling, pre-registration, insurance eligibility, and prior authorization)
• Patient visit/encounter functions (check-in, check-out, time-of-service, collections, etc.)
• Post visit functions (charge capture, charge lag, coding, claim submission, third-party insurance follow-up, etc.)
• Rejections/denial management 
• Practice technology 
• Benefits of Insourcing/outsourcing
• Staffing and management span of control

We will work to identify gaps in your revenue cycle, engage with your staff and deliver tailored solutions that will ensure sustained higher performance. 

Enhancing clinical operations is pivotal to the success of any healthcare organization. We take a comprehensive approach to streamline your clinical operations, focusing on both immediate improvements and long-term sustainability.

• Redesign Workflows: We help to eliminate bottlenecks and inefficiencies, ensuring that your clinical staff can focus more on patient care rather than administrative tasks. 
• Leverage Current Technologies: Technology plays a key role and we help you fully leverage your existing systems while integrating new tools that can enhance your operations. 
• Enhance Patient Experience: Patient satisfaction is a direct reflection of your clinical operations. By focusing on improving the patient experience, we help you create a more patient-centric environment. 
• Continuous Improvement: We provide ongoing support and continuous improvement strategies to ensure that your clinical operations remain efficient and effective. 

   When leadership gaps arise, the consequences can ripple through an organization, affecting everything from daily operations and morale to long-term strategic goals. Our interim management services are designed to provide not just a stopgap, but a seamless continuation of leadership that drives your organization forward.

• Experienced Interim Executive:  Whether you need an interim CEO, COO, department or clinic manager, Rob has the experience to maintain the momentum of your organization.
• Maintaining Operational Excellence: We will focus on stabilizing the organization, ensuring that daily operations continue to run smoothly and that staff remain motivated. 
• Strategic Direction and Vision: An interim executive should not just be a caretaker; they should be a leader who brings fresh perspectives and can offer valuable insights to refine and advance your organization’s strategic goals. 
• Navigating Transitions: Transition periods can be challenging. Rob is an expert in change management and can guide your organization through restructuring, mergers, acquisitions, or other significant changes.

 Aligning provider incentives with organizational goals is essential for driving performance and achieving strategic success. 

We offer customized compensation planning and productivity analysis to help you design fair and effective models that motivate providers and support your objectives.

Our tailored approach ensures that compensation plans are aligned with your organization's mission, promoting behaviors that enhance patient care, efficiency, and overall performance. 

We conduct comprehensive productivity analyses to identify key metrics and areas for improvement, allowing us to create compensation strategies that reward high performance and address challenges.

Fairness and transparency are at the core of our process, ensuring equitable compensation across your provider network. 

We specialize in optimizing your operational workflows through customized redesign solutions tailored to the unique needs of your healthcare organization. Our approach begins with a thorough assessment of your current administrative and clinical processes to identify inefficiencies, bottlenecks, and areas for improvement.

We then work collaboratively with your team to develop and implement streamlined workflows that reduce redundancies, improve communication between departments, and integrates advanced technologies.

By reducing bottlenecks and enhancing operational flow, we help you improve patient care delivery, increase staff productivity, and ultimately drive better financial performance.

The result is a more agile, responsive, and efficient operation that can adapt to the ever-changing demands of the healthcare environment. We then work collaboratively with your team to develop and implement streamlined workflows that reduce redundancies, improve department communication, and integrate advanced technologies.

By reducing bottlenecks and enhancing operational flow, we help you improve patient care delivery, increase staff productivity, and ultimately drive better financial performance.

The result is a more agile, responsive, and efficient operation that can adapt to the ever-changing demands of the healthcare environment.

We develop strategies that reduce wait times, improve scheduling efficiency, and enhance the overall patient experience. Understanding that timely access to care is crucial, we start with a comprehensive assessment of your current systems, identifying bottlenecks and inefficiencies.

Our approach is data-driven and collaborative, working closely with your team to create tailored solutions that streamline appointment scheduling and optimize resource use. 

The result is not only reduced wait times but also improved patient satisfaction and increased operational efficiency. These enhancements lead to higher patient throughput, better satisfaction scores, and stronger financial performance. Our goal is to help you create a patient-centered environment that drives long-term success.

We help you optimize referral workflows and manage prior authorizations to ensure smooth communication between providers and payors, leading to better patient outcomes and fewer rejected claims. Our approach focuses on creating a seamless referral process, minimizing delays and errors. 

Our tailored solutions aim to streamline these critical processes, allowing your healthcare team to focus more on patient care and less on administrative hurdles, ultimately contributing to better health outcomes, better patient satisfaction, and improved collections.

Project management is incredibly time-consuming and is often difficult for current staff to handle without becoming overwhelmed while still covering their day job.  We offer comprehensive project management services tailored to ensure that your initiatives are executed smoothly and effectively. 

Our project management services focus on maintaining momentum, promptly addressing any issues, being your advocate with technology vendors, and ensuring that all aspects of the project align with your organizational goals. By providing oversight and continuous communication, we help you achieve a successful outcome (e.g., technology adoption, practice acquisition, etc.) that enhances operational efficiency and delivers long-term value to your organization.

We analyze key financial metrics to identify areas of improvement, enabling you to make informed decisions that enhance profitability and sustainability. Our comprehensive financial analysis delves into various performance indicators such as revenue, expenses, profit margins, and cash flow, providing you with a detailed understanding of your financial health.

By evaluating these metrics, we work to uncover inefficiencies and opportunities for cost reduction, revenue enhancement, and resource optimization. Our approach highlights performance gaps and recommends actionable strategies for improvement.

We also assess financial trends over time to offer insights into patterns and predict future outcomes, allowing you to proactively address potential challenges. This data-driven approach helps in crafting targeted strategies to boost financial performance, streamline operations, and support long-term sustainability.